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The Influence of Leadership Styles on the Communication Behaviour of Workersdocx

By Institute Of African Studies, University Of Nigeria, Nsukka.

Summary

The study set out to investigate the extent of influence leadership styles have on the communication behaviour of staff of Union Homes Savings and Loans Plc. In the pursuit of this goal, six (6) research questions were raised, in addition to two hypotheses. The survey research technique was employed with the questionnaire and the interview as primary and secondary instruments respectively. The questionnaire was designed for two sets of respondents in the population. The sets were for the management and non-management staff. Each of the sets contained nineteen (19) core issues related items, excluding three (3) items on the demographics of the subject. Both sets were also structured into five (5) parts. Part 1 contained questions on the demographics. Part 2 contained six (6) questions on the task related activities of Leadership. Part 3 contained six (6) questions on the people/relationship related tasks of leadership. Part 4 contained three
questions on leadership styles and part 5 contained four (4) questions on communication behaviour resulting from the leaderships tasks in parts 2, 3 and 4. All items were set in the close-ended form.
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Abstract

The study set out to investigate the extent of influence leadership styles have on the communication behaviour of staff of Union Homes Savings and Loans Plc. In the pursuit of this goal, six (6) research questions were raised, in addition to two hypotheses. The survey research technique was employed with the questionnaire and the interview as primary and secondary instruments respectively. The questionnaire  was designed for two sets of respondents in the population. The sets were for the management and non-management staff. Each of the sets contained nineteen (19) core issues related items, excluding three (3) items on the demographics of the subject. Both sets were also  structured into five (5) parts. Part 1 contained questions on the demographics. Part 2 contained six (6) questions on the task related activities of Leadership. Part 3 contained six (6) questions on the people/relationship related tasks of leadership.  Part 4 contained  three
questions on leadership styles and part 5 contained four (4) questions on communication behaviour resulting from the leaderships tasks in parts 2, 3 and 4.       All items were set in the close-ended form.
 
With particular use of the Likert‟s five (5) point scale in parts 2 – 5. The interview instrument contained three questions, with the first two questions meant to establish the interviewee‟s experiential background in the establishment. The third question focused on the structure and responsibilities of persons occupying the various offices. A total of 624 subjects formed the population as well as census sample. Data were analysed using simple percentages while the hypotheses were tested for significance in perceptions, using the chi-square statistical measure  at
.O5 level of confidence and at 4 degrees of freedom. Findings from the study show that; the leadership styles of leaders in Union Homes Savings and Loans Plc have a significant positive influence on the use of communication behaviour by workers of the organization; that the leaders (management) perception of their styles of leadership significantly differ from the subordinates (non-management) perception of their leaders style of leadership. The study concluded that leadership and communication are mutually influential in determining the direction and extent of task and people‟s activities that lead to organizational goals. The study recommended, among others that; subordinates should be effectively used as complementary corporate mirrors by leaders of organization and; charismatic leadership traits should be encouraged to boost some level mentoring in organizations.

About the Author

Institute Of African Studies, University Of Nigeria, Nsukka.

http://www.unn.edu.ng/academics/institute/institute-of-african-studies-2/
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